Requirements

Get details on what information and documentation we need to issue a loan

  What are the requirements to get a loan?
  How do I send documents to Helium Loans?
  What information do I need to apply?

3 more topics

Online

Apply online from the comfort of your home - no need to fax any paperwork in

  How do I signup online?
  Can I resume my registration? Or my signup got ...

On Mobile

Apply using your mobile phone and receive your funds without the use of a computer

  Do you support mobile?
  Do I need a phone to be approved?

Signing In

Learn about signing in, setting up your preferences and more

  I forgot my password. What can I do?

Loan Deposit

Funds transfer into your bank account from us

  How fast can I get my money?

Loan Payments

Learn about making payments and when they're due

  What are the implications of late or returned p...
  How can I repay my loan?
  What does interest apply to?

Personal Loans

Learn about our personal loans and which is best for you

  What is a payday loan?
  Can I get a loan if I have poor credit?
  Why do I need to login to my bank?

6 more topics

Refinancing

Refinancing could lower your interest rate, or apply for another loan to reduce your monthly payments

  How to I get a new loan if my existing one isn'...
  How do I get a new loan after my existing loan ...

Security

We keep your account secure using bank level encryption. Learn more about it.

  Is my account secure?
  How do I know if it is safe to share my persona...

Complaints

What to do if you have a complaint about our products or services

  What if I want to file a complaint?